Help & guides
Getting started guides
Practical steps for owners and recipients — no legal jargon required to begin.
Create and secure your vault
Set up your account, define check-in intervals, and invite recipients before release.
- Sign in with email or Google SSO
- Create a vault and choose your check-in schedule
- Upload shared materials and assign them to recipients
- Keep check-ins current to stay in control
Release and recipient access
Understand what happens when release conditions are met.
- Pending invitations are emailed when the vault is released
- Recipients accept with the email address you invited
- They see only the materials you granted to them
- Memorial chat is available when enabled for that recipient
Notifications and settings
Control reminder and status emails from your dashboard settings.
- Toggle check-in reminders, release alerts, and acceptance notices
- Update timezone and language preferences
- Contact support from the landing page if you need help